It's all about partnership and adding value

With our team of creditor insurance professionals and specialists and our portfolio of products designed for this specialized market, we partner with you to help your customers ensure they can meet their credit obligations if something unexpected happens.

At Sun Life Financial, our goal is to build partnerships with our clients based on respect, openness and trust. We communicate clearly and honestly with our clients and ensure we maintain regular contact. We believe in the value of knowing our clients. We take the time to listen to your customers' unique needs and together, we create value-added insurance products and services.

What we insure

We can provide coverage for your customers' mortgages, their personal, business, commercial and agricultural loans, their lines of credit and their outstanding credit card balances.

Products that help provide protection for your customers include:

  • Life Insurance
  • Disability Insurance
  • Critical Illness Insurance
  • Job Loss Insurance

Key advantages our creditor team offers you:

  • Customized insurance programs, not a cookie-cutter, one-size-fits-all solution
  • Speed to decision. Or highly experienced in-house tele-underwriters can call the customer and approve or deny coverage on the spot
  • Life and disability claim adjudicators dedicated to creditor products
  • Paperless data exchange through fully integrated file feeds
  • Extensive project management expertise overseeing large program installations
  • Administration in-house or handled by you – we have the ability to support both
  • Vast experience working with secondary distribution models
  • E-business innovations that have propelled Sun Life Financial into the technological forefront of the financial services industry

Our strengths go beyond our products

In Canada, we are:

  • A leading creditor insurance provider for major Canadian financial institutions
  • The # 1 Group Benefits provider
  • The #1 Group Retirement Services provider
  • In first place for Individual Insurance & Investments in the fixed annuities market1